Anna Wroe brings extensive experience in transportation management to her role as Transport Manager at Mario Coaches Travel Ltd. With a focus on efficiency, reliability, and exceptional service delivery, Anna ensures the smooth operation of our transportation services. Responsibilities: Operational Oversight: Manage day-to-day transportation operations, including scheduling and route planning. Ensure timely deployment of vehicles and drivers to meet customer demands. Safety and Compliance: Uphold safety standards and regulatory compliance in all transportation activities. Conduct regular inspections to maintain vehicle safety and driver compliance. Customer Service: Oversee customer service initiatives to ensure a positive experience for passengers. Address customer inquiries and feedback promptly and professionally. Fleet Management: Coordinate vehicle maintenance to minimize downtime and optimize fleet performance. Monitor fuel consumption and vehicle efficiency to enhance operational effectiveness. Team Leadership: Lead transportation staff to achieve operational goals and performance targets. Provide training and development opportunities to enhance team skills and capabilities. Qualifications: Proven experience in transportation management, ideally in the coach travel industry. Strong organizational and communication skills. Knowledge of transportation regulations and compliance requirements. Ability to lead and motivate a team in a fast-paced environment. Anna Wroe’s leadership ensures the seamless operation of Mario Coaches Travel Ltd’s transportation services, delivering safe, reliable, and customer-focused solutions to passengers.